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Shipping & Returns

How are orders shipped on Pluckk?

Pluckk offers Assured Next Day Delivery to all our customers. Simply place your orders before 8 PM and your order will be delivered the next day. If you happen to order after 8 PM, your order will be delivered the day after. You will be notified when your order is on the way by SMS and email. If you need to make any changes before delivery, please email us your queries, we shall get back to you within 24 hours.


What is Pluckk’s Returns Policy?

We offer a no-questions asked Money Back Guarantee. While we work extremely hard to ensure 100% quality always, if you would like to return any items, we will offer a complete refund. All you need to do is inform us within 24 hours from time of delivery. You can go to “Returns” section on the web-app. Indus Fresh will make returns directly in the wallet as credit to be used for future purchases, if you’d prefer to receive it in your bank account, you can choose the respective options as well.